Prescription Delivery

What is the prescription delivery service?
Medication Delivered To Your Doorstep.

Have your prescriptions delivered to your door by a Plexilife driver.

Order repeat prescriptions securely to yourself, your family members and loved ones.

We recommend placing an order 10 days before you are due to run out of medication. Remember this service is unsuitable for urgent prescriptions. If you need medication straight away, please contact your GP, visit your local pharmacy, or contact us.

What is the Prescription Delivery Service?

Our Prescription Delivery Service is a convenient way to take control of your prescriptions. Our dedicated team at Plexilife will arrange pickup and delivery of your medication to your door, ensuring you stay on track with your medication schedule. There’s no need to worry about missing a delivery, simply order your prescription then agree a date and a time that is convenient for you with the pharmacy team.

 

Benefits of the service

• Flexible: Choose a delivery slot that works for you

• Convenient: Medication delivered straight to your door by one of our friendly drivers

 

Who can use the Prescription Delivery Service?

Anyone can use the Prescription Delivery Service. We offer affordable delivery packages for many of our vulnerable patients (in line with government and MOH guidance).** 

The service is available in select locations around Botswana for just P89.00 for each one-off delivery or a 3 month subscription for P129.00 for an individual account. your local pharmacy team for more information.

 

How it works

Our Tlokweng location currently serves as the base of our Prescription Delivery Service for customers in Gaborone and locations in the greater Gaborone area. Other locations may be covered through our satellite locations round Botswana. Please check service availability in your area or join our waiting list now. It’s important that when you order your prescription, you let your GP surgery know that you would like your chosen Plexilife pharmacy to dispense your medication. You can do this by nominating your chosen pharmacy online or by speaking to your GP or the Plexilife team.

For any queries, please speak to one of our friendly representatives.

 

Please note: Charges for the Prescription Delivery Service apply in Botswana only.

 

Our drivers will need to deliver the medication to the patient or previously agreed representative. If our drivers are unable to deliver your medication, it will be returned to the store where we’ll be able to arrange redelivery.

 

How Does it Work

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Choose Your Subscription Package

Choose a delivery slot

Receive your dispersed medication

P449.00 for the year or P89.00 for each once-off prescription delivery

Once we have received your prescription and it is dispersed, we’ll give you you a call after to arrange a delivery time

One of our drivers will deliver your medicine straight to your door

If you still receive paper prescriptions from your GP, simply continue to take these to any Plexilife pharmacy. *delivery may be made by a Plexilife delivery driver, courier or other means if a Plexilife delivery driver is not available.

HOW PLEXILIFE WORKS WITH YOUR GP

You can sign up to Plexilife Online Prescriptions with your Plexilife account if you are registered with a GP in Botswana. If you do not already have a login set up, you can create one by following the steps on the screen.

Using the Plexilife Account has several benefits:

 

• Prescription requests are directly sent to your GP’s system, which means that they’re often approved quicker.

 

• Any changes your GP makes to your repeat medication will be updated in your account so your medicines are always up to date.

LOOK AFTER YOUR FAMILY MEMBERS, LOVED ONES, OR PEOPLE YOU CARE FOR

Do you care for a family member, friend, or loved one? With their consent, you can manage your whole family’s prescriptions from your Plexilife account.

 

Once your account is registered, simply add a new patient by registering their details and GP, then you can order their prescription item(s) when they are due, collect prescriptions on their behalf, or arrange delivery to yourself or directly to them.*

How do I nominate or switch to a Plexilife pharmacy

The Plexilife Electronic Prescription Service (EPS) allows most GPs in Botswana to send prescriptions electronically to a designated pharmacy of your choice. You have the choice of which pharmacy you take your prescription to, or where your prescription is sent. 

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Find which store you would like your prescription sent to

Contact Plexilife or your GP surgery to nominate your selected pharmacy

Whether it’s a one-off or a repeat prescription, it will be sent straight to Plexilife

Your chosen pharmacy may be closest to your home or work, or you can check out if there are any midnight pharmacies or pharmacies with extended opening hours. Just choose the one that is most convenient for you.

Tell the Plexilife pharmacy team that you’d like your prescriptions sent to your requested pharmacy (you can do this at any time, with or without a prescription), or let your GP surgery know which pharmacy you’d like your prescriptions sent to.

Your prescription will be electronically sent directly to your chosen Plexilife pharmacy. We can let you know when it’s ready to collect with our free text messaging service, or have it delivered using our Prescription Delivery Service.

Get Started Today!

Create an account a member of our team will contact you within 2 to 3 working days to set you up with full access to Plexilife. Our care team is always here to ensure that your healthcare needs are being met. 
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